Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (315)455-7417.
- What are the Hospital hours?
Our hospital is open Monday, Tuesday and Thursday 8:00 am to 7:00 pm, Wednesday 8:00 am to 1:00 pm, Friday from 8:00 am to 6:00 pm and on Saturday from 9:00 am until 1:00 pm. The clinic is closed on Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment only.
- What forms of payment do you accept?
Cash, Check, Mastercard, Visa and Discover. We also accept Care Credit.
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to any surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, pre-anesthetic blood screen, I.V. fluids and heart monitoring are performed prior to or during the anesthesia procedure and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery to test primarily kidney and liver function. This helps to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10 to 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have a litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include: decreasing the chances of breast, ovarian and uterine tumors and cancer later in life and decreasing the chance of cystic ovaries and uterine infections; decreasing the desire to roam the neighborhood, decreasing the incidence of benign prostatic hyperplasia, accesses and prostatic cancer later in life. Spaying and neutering helps prevent urine spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
No, unfortunately, we do not board, we do not have the space or a permit.